Shipping policy

Last updated: July 2026

Thank you for shopping with Doushopping. We are committed to providing reliable and efficient shipping services for all customers.

Please review the following shipping information before placing your order.

1. Order Processing Time

All orders are processed within:

1-3 business days

after payment confirmation.

Please note:

  • Orders are not processed or shipped on weekends or public holidays.
  • Processing time may be longer during holidays, promotional periods, or high-volume sales periods.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Time

Estimated delivery times depend on your shipping location and shipping method.

United States

Estimated delivery:

7-15 business days

Other International Locations

Estimated delivery:

10-25 business days

Please note that actual delivery times may vary due to:

  • Customs clearance
  • Weather conditions
  • Local delivery services
  • Holidays
  • Unexpected transportation delays

These situations are outside of our control.

3. Shipping Cost

Shipping costs are calculated based on:

  • Shipping destination
  • Product weight
  • Package size
  • Selected shipping method

The final shipping cost will be displayed during checkout before payment.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

4. Tracking Information

Once your order has been shipped, we will send you a confirmation email containing your tracking number.

Please allow:

24-72 hours

for tracking information to become active after shipment.

You can track your order through the tracking link provided in your shipping confirmation email.

5. Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or local taxes depending on your country's regulations.

These charges are the responsibility of the customer.

Doushopping is not responsible for delays caused by customs inspections or unpaid import fees.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Please contact us as soon as possible if you need to update your shipping address.

Once an order has been shipped, we may not be able to change the delivery address.

Doushopping is not responsible for packages delivered to an incorrect address provided by the customer.

7. Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us:

Email:
lilylemon985211@gmail.com

WhatsApp:
+86 153 1071 4716

Please provide:

  • Order number
  • Shipping details
  • Photos or videos (if applicable)

We will work with you to find the best possible solution.

8. Order Cancellation

Orders can only be canceled before they enter the processing or shipping stage.

Once an order has been shipped, cancellation requests cannot be accepted.

Please contact us as soon as possible if you need to cancel your order.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Doushopping

Email:
lilylemon985211@gmail.com

WhatsApp:
+86 153 1071 4716

Thank you for choosing Doushopping. We appreciate your trust and support.