Contact information
We'd Love to Hear From You
Thank you for visiting Doushopping.
If you have any questions about our products, orders, shipping, returns, or any other concerns, please feel free to contact us. Our customer support team will be happy to assist you.
Customer Support
Email:
WhatsApp:
Support Hours:
Monday - Friday
9:00 AM - 6:00 PM (GMT+8)
Order Support
For questions related to your order, please include the following information:
- Order number
- Customer name
- Email address used during checkout
- Product name
- Description of your request
Providing these details will help us respond faster.
Before Contacting Us
You may find answers to common questions in our policy pages:
- Shipping Policy
- Refund & Return Policy
- Terms of Service
- Privacy Policy
Response Time
We usually respond within:
24-48 business hours
during normal business days.
Please note that response times may be slightly longer during holidays or high-volume periods.
Contact Us
Doushopping Customer Service
Email:
lilylemon985211@gmail.com
WhatsApp:
+86 153 1071 4716
Thank you for choosing Doushopping. We appreciate your support and look forward to helping you.